01 May, 2008

Staff must make most of a difficult situation

What is wrong with the staff and managers of Threshers? It seems no one took any notice of our chief executive and they continue to use OLN as a bulletin board for criticism instead of going through the right channels, ie their district manager.

Yes, the open door policy isn't great but in my experience it does have a positive impact on footfall and sales, which far outweighs the inconvenience to the odd customer. And if the staff are cold, they obviously aren't working hard enough .

Yes, there is a huge problem with the new distribution but if shop staff do their job properly, customers should be leaving the shop with an alternative product that has been recommended to them and not empty-handed.

Yes, the pay isn't great either but where else can you get a job with flexible hours to suit and with a good discount scheme thrown in

You should have been told the rate of pay before you were offered a position, so you had a choice.

I also don't understand the comments "we are not permitted to fill up the shelves" and "we are expected to clean the shop".

Well I'm sorry but that is part of the job and if your manager didn't tell you that at interview then he/she is at fault.

Come on guys, quit all the moaning and get behind our chief executive. The business plan is in place and it isn't going to happen overnight, but it is up to all of us to make the best of a difficult situation.

Let's face it, no one said it was going to be easy .

Threshers manager

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