Fight back against negative reviews

19 March, 2013

A new Channel 4 TV series fronted by Ruth Watson wants to hear from businesses that have been hampered by negative online reviews.

Watson, who starred in Hotel Inspector and Country House Rescue, will give business owners a platform to set the record straight.

She will then investigate to find out whether or not the reviews were justified.

She will talk to the reviewers who have directly criticised the featured businesses and those who enjoy posting reviews on a regular basis – good and bad – to find out what motivates them to be so vocal about their criticisms.

If your store was the target of harsh criticism on online forums, social media channels or review sites, email telling them briefly who you are, your business name, and your bad review experience.

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