Mary, Cambridgeshire??A Hold tastings, offer discounts, send out email newsletters, establish a Facebook page – anything, in fact, to engage with your customers. Get a two-way dialogue going and you stand half a chance of repeat custom.
Jen, Surrey??Q Why is it that, despite making a very reasonable bid for a nearby First Quench site and being turned down, the store is still boarded up and shows no sign of being bought by whoever supposedly made a better offer??A Join the club. Having been told by the administrators that my offer was too small, I was referred to the agent. I put in my bid and the trail went dead.
BW, Kent??A Appearances may be deceptive. I’m expecting to complete on a purchase of an ex-Threshers branch and to the untrained eye the store still looks boarded up and unwanted. Little do the public know …?JJ, Hampshire??Q Am I allowed to offer a free cigar with a bottle of Cognac, or am I offending some regulation that has never been explained to me?John, Norfolk??Q If traffic fumes enter my shop is there any chance they could affect unopened bottles of wine?Dee, Surrey