JK, London??A Let the person go. It just isnít worth the aggravation of apprehending them. Inevitably you will have to use some element of force which could leave you wide open to a charge of assault. Make sure you have a good CCTV system and let the police see the footage when they arrive. It may be that the shoplifter is a known criminal and if so they could end up in court.
Neil, Wiltshire??A You could be waiting several hours for the police Ė if they turn up at all. Is it worth the hassle of?trying to hold someone that long? I donít think the shoplifter has any rights beyond the usual not to be apprehended against their will. You could make a bad situation a lot worse.
Nick, London??Q Can I stop someone from taking pictures inside my shop? Or even outside???A Youíre allowed to ask someone to refrain from photographing the inside of your shop. Outside the shop, people are free to do as they please with their camera or phone, although the Counter-terrorism Act does give police the right to stop people taking photos if there is a perceived security risk. Although I doubt you are one.
Michael, Staffordshire??Q If a member of staff asks to be paid in Champagne, is there a legal way of doing this??AS, London??Q Is it a legal requirement for my shop to have a fire alarm??Billie, Kent